This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Customer Service Clerk
ExecutivePlacements.com · Le Cap
Job description
About the role
The Customer Service Clerk will act as the primary point of contact for clients, handling order processing, quotations and day‑to‑day enquiries. This role ensures smooth communication between customers and internal teams while maintaining high service standards.
Key responsibilities
- Manage the full customer ordering process from receipt to delivery.
- Prepare and manage quotations and cash‑on‑delivery (COD) orders.
- Coordinate courier services and track shipments.
- Respond promptly to customer queries, back‑orders, and complaints.
- Handle goods returns, credit requests and resolve issues efficiently.
Required profile
- Matric / Senior Certificate (or equivalent).
- Minimum 5+ years of experience in a similar customer service or sales support role.
- Strong organisational abilities with capacity to multitask.
Required skills
- Proficiency in Microsoft Word.
- Proficiency in Microsoft Excel.
- Proficiency in Microsoft Outlook.
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ExecutivePlacements.com
Le Cap
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