Customer Assistant – Sales Floor (Kwa Bhaca)

About the role

Woolworths is looking for a Customer Assistant to work on the sales floor at its Kwa Bhaca store in Mount Frere. You will be the first point of contact for shoppers, handling transactions, promoting loyalty programmes and providing additional services such as utility bill payments.

Key responsibilities

• Greet customers warmly at all till points and create a friendly shopping atmosphere.
• Process cash, card and other payment methods accurately, following company policies.
• Promote Woolworths loyalty programmes, airtime sales and utility bill payment services.
• Maintain a clean, safe and well‑organised till area, adhering to shop‑keeping standards.
• Check scanned items against shelf tickets to ensure pricing accuracy and resolve discrepancies.
• Follow loss‑prevention procedures to minimise shrinkage and report any irregularities.
• Use basic product knowledge to assist customers and support promotional events.

Required profile

• Minimum education: Grade 12 or equivalent NQF qualification.
• Strong customer‑service orientation with friendly communication.
• Ability to stay calm under pressure and manage time effectively during shifts.
• Reliability, honesty and a commitment to reducing shrinkage.
• Flexibility to work varied shifts and willingness to be a proactive team member.

Required skills

• Basic selling skills and ability to promote loyalty programmes.
• Accurate till operation and handling of multiple payment methods.
• Attention to detail for pricing verification and store standards.

What we offer

• Full‑time permanent position within a trusted retail brand.
• Supportive team environment with opportunities for growth.
• Flexible shift scheduling to accommodate personal needs.