Customer Advocate (Inbound Sales)

About the role

TalentPop App is seeking enthusiastic Customer Advocates who combine empathetic support with a strong sales mindset. Working remotely, you will help shoppers discover the right products while driving revenue for our e‑commerce partners.

Key responsibilities

• Engage customers via chat, email and phone to provide product recommendations and bundle suggestions.
• Leverage deep knowledge of brand identity and product lines to generate sales and upsell opportunities.
• Process returns and tracking inquiries, identifying chances to retain the sale.
• Maintain consistent brand tone, voice and service standards in every interaction.

Required profile

• Minimum 1 year of remote customer support experience with a focus on sales or upselling.
• Reliable internet connection (at least 25 Mbps download and upload).
• Computer with an Intel i5 processor or higher.
• Strong empathy, patience and persuasive communication abilities.

Required skills

What we offer

• Annual raises and performance‑based recognition bonuses.
• Health coverage (HMO) or a monthly health stipend.
• 100 % permanent remote work – no commute.
• Opportunity to be the voice of the brand and a driver of growth.