Credit Controller – Hospital Finance

About the role

The Credit Controller will be based at Life Mount Edgecombe Hospital, reporting to the Finance and Administration Manager. The role focuses on managing the credit control process, ensuring timely collections and maintaining strong relationships with patients, funders, and other stakeholders.

Key responsibilities

• Administer the credit control function accurately and efficiently.
• Follow up all accounts according to established protocols.
• Manage hospital DSO's within budget for each unit.
• Oversee age analysis in line with Life Healthcare policies and targets.
• Develop and maintain relationships with internal and external customers, including patients, doctors, and private funders.
• Process medical aid remittances and resolve short payments.

Required profile

• Grade 12 qualification.
• Knowledge of credit control processes in a medical aid, hospital, or healthcare setting.
• Exposure to COID administration and processes.
• Understanding of the private healthcare industry and its key players.
• Ability to work effectively under pressure.
• Strong problem‑solving, analytical and judgment skills.
• Attention to detail and resilience.

Required skills

• Computer proficiency.