Claims Administrator (Fully Remote, UK Hours)

About the role

A UK-based employer is hiring a Claims Administrator, fully remote from South Africa. You will manage UK insurance or warranty claims from first notification to settlement, keeping every file accurate and moving. The role is hands-on and independent, within a supportive remote team with regular check-ins and clear priorities. You will work UK business hours (09:00–17:00 UK time) from home.

Key responsibilities

• Register new claims and verify policy details
• Request and chase supporting documents
• Liaise with customers, suppliers and assessors
• Update the claims system at each stage
• Prepare files for assessment and payment

Required profile

• Experience in claims or insurance administration
• Accuracy with data entry and policy checks
• Clear written English
• Strong follow-up discipline

Required skills

• Comfort with a case management system
• Nice to have: familiarity with Guidewire or similar, experience with fraud indicators, Excel for tracking

What we offer

• R29 000 – R32 000 per month, paid monthly
• 100% remote, working UK hours
• Long-term role with a UK employer and ongoing support from the recruiter
• Clear onboarding and a team that wants you to succeed