Centre General Manager – Ferndale on Republic

About the role

The Centre General Manager is accountable for the overall financial performance, tenant management and operational excellence of the Ferndale on Republic shopping centre. Reporting to the Asset Manager, the role ensures income and expense targets are met while maintaining high occupancy, strong tenant relationships and an exceptional customer experience.

Key responsibilities

• Compile, present and manage the annual income and expense budget in collaboration with the Asset Manager and Operations Manager.
• Monitor municipal recoveries, turnover rentals, rates recoveries and capital expense forecasts; report monthly variances with detailed commentary.
• Proactively manage vacancies, oversee the letting process, negotiate lease terms, secure approvals and ensure timely reinstatement of premises.
• Lead lease renewal strategy, conduct consultative discussions with tenants and align outcomes with turnover performance and asset strategy.
• Maintain accurate leasing records, track progress and provide regular updates to senior management.
• Work closely with Operations, Marketing, Credit Control and external agencies to optimise revenue, manage risk and preserve long‑term asset value.

Required profile

• Strong commercial acumen with proven experience in financial management and budgeting.
• Proactive leadership style and hands‑on involvement in leasing, renewals and arrears management.
• Ability to build and maintain positive tenant relationships and deliver an excellent customer experience.
• Excellent analytical skills to identify opportunities for financial improvement and to prepare detailed variance reports.
• Effective communication and collaboration with cross‑functional teams and external partners.

Required skills