Business Systems & Support Coordinator

About the role

MASA is seeking a practical, hands‑on Business Systems & Support Coordinator to join its Durban team. The role blends user support, system administration and operational reporting to keep multiple departments running smoothly.

Key responsibilities

• Provide first‑line user and systems support across the organisation.
• Maintain and troubleshoot timesheet, payroll and other operational systems.
• Assist with testing, implementation and rollout of new business systems.
• Deliver telephone and remote assistance to team members as needed.

Required profile

• Strong computer and systems aptitude.
• Good understanding of business operations and reporting processes.
• Ability to work across several departments and manage competing priorities.
• Excellent communication and organisational skills.

Required skills

• SQL
• Reporting tools
• ERP systems
• Payroll systems