Bartender

About the role

Hollywoodbets is looking for a Bartender for its Mossel Bay branch in the Western Cape. The successful candidate prepares drinks, snacks or food for punters and customers while keeping exceptional customer service and clean service areas. The position is permanent and entry-level.

Key responsibilities

• Keep the bar neat and tidy before opening and during service, and clean the service area before customers are seated.
• Prepare stock requisitions the night before opening, identify fast-selling items and adjust stock; keep fridges stocked and rotate stock.
• Greet customers, present menus, advise on daily specials and recommend items.
• Take orders promptly, write them on order slips and enter them into the POS (GAAP) system.
• Serve orders on time, follow up on food delays and handle complaints, recording them in a complaint log and passing them to the F&B Supervisor.
• Collect cash and card payments, thank customers for tips, and reconcile sales and payments; voids must be authorised by the F&B Supervisor.
• Count stock, report breakage and wastage, and sign off personal food and beverage purchases with the F&B Supervisor.
• Wear the uniform according to the dress code and follow internal procedures.

Required profile

• Entry-level; minimum experience not specified.
• Advantageous: experience in food and beverage, POS systems, stock management and the GAAP system.
• Good communication, customer service and interpersonal skills, with attention to detail, integrity and accountability.