Associate Manager – Quality Engineering (Supplier & Manufacturing)

About the role

SC Johnson is seeking an Associate Manager – Quality Engineering to lead quality initiatives across external manufacturers and suppliers in South Africa. You will embed quality into product development, manufacturing processes, and supplier relationships, ensuring world‑class standards from concept to delivery.

Key responsibilities

• Represent Quality Engineering in technical project teams and product development reviews.
• Lead or support FMEA, process validation, and quality control planning activities.
• Define product specifications, defect classifications, and acceptance criteria.
• Act as the quality lead for external manufacturers and suppliers, planning and executing supplier audits.
• Drive resolution and prevention of quality incidents, providing on‑site support when needed.
• Own regional quality metrics reporting and global KPI tracking.
• Prepare and present supplier and manufacturing performance reviews.
• Support onboarding, training, and coaching of the regional Quality Engineering team.

Required profile

• Bachelor’s degree in Engineering, Chemistry, Biology or a related technical field.
• Minimum 5 years of experience in Quality Engineering or Quality Management.
• Proven experience working with external manufacturers and suppliers.
• Strong knowledge of quality systems, ISO standards, and auditing practices.
• Demonstrated analytical, problem‑solving and leadership capabilities.

Required skills

• FMEA
• Process validation
• Quality control planning
• ISO standards
• Auditing (certification and hands‑on)
• Process capability analysis
• Statistical quality tools and methodologies