Administrator – Data Capturer

About the role

The Data Capturer Administrator ensures that all site audits, asset change forms and store handover information submitted by Customer Engineers are accurately recorded in the BCX Field Services database. This role supports billing accuracy for monthly maintenance contracts and helps maintain the economic viability of the business.

Key responsibilities

• Receive, investigate and record all site audits submitted from regional branches.
• Enter information in the prescribed format into the BCX Field Services database.
• Resolve database queries such as asset changes, duplicates and inconsistencies.
• Track document submission status and prepare weekly and monthly reports for clients and internal stakeholders.
• Monitor projects to ensure timely receipt of documentation and verify recorded transactions, reporting irregularities to management.

Required profile

• Minimum Grade 12 (NQF 4) National Diploma.
• At least 2 years of database experience, preferably in a retail environment.
• Professional membership in a relevant industry body is advantageous.

Required skills

• Proficiency with Microsoft Office.
• Database management and data entry skills.