Administrative Coordinator – Direct Sales

About the role

The Direct Sales department is seeking a diligent Administrative Coordinator to support daily operations and ensure smooth workflow across campaigns. You will work closely with consultants, managers, and the payroll team to maintain accurate records and reporting.

Key responsibilities

• Manage campaign data, import leads and allocate them to consultants.
• Identify and resolve issues preventing sales from syncing with the Nimbis system.
• Produce daily, weekly and monthly statistics using Excel.
• Prepare management reports, incentive, overtime and commission calculations.
• Process caring payments and submit related BUC entries to payroll.
• Order, control and distribute promotional and stationery items.
• Generate productivity dashboards for consultants and analyse conversion metrics.
• Provide telephony and campaign performance reporting.
• Participate in departmental meetings and activities.

Required profile

• Matric qualification; tertiary education is an advantage.
• 1‑2 years of administrative experience, preferably in a call‑centre or sales environment.
• Results‑driven, able to work under pressure and manage multiple tasks.
• Strong attention to detail and excellent time‑management skills.

Required skills

• Advanced Excel (compulsory).
• Proficiency with MS Office, MS Outlook.
• Experience using MS CRM, CDS and TCRM systems.

What we offer

• Permanent contract with market‑related remuneration.
• Opportunity to work within a motivated team in a dynamic IT & Internet environment.