Administrative Controller

About the role

Clover is hiring an Administrative Controller in Roodepoort, Gauteng, on a permanent basis. The role creates, maintains and keeps accurate Customer Master records for the group and its business partners, providing administrative support through record management, document processing, report preparation and resolution of data discrepancies.

Key responsibilities

• Create new customer accounts in line with Clover's rules and standards
• Download account applications and prepare Excel files for bulk creation
• Prepare and format Excel files for bulk maintenance
• Maintain existing customer records to support operations
• Monitor the call logging system for customer master-related calls and attend to them promptly, adhering to SLAs
• Support internal users and business partners, including troubleshooting and problem solving
• Provide information that helps business processes

Required profile

• Matric qualification; entry-level position
• Relevant experience applying job-related concepts, techniques and processes at the required level
• Fluent Business English

Required skills

• Computer literacy at intermediate level
• Excel file preparation and formatting