Account Manager

About the role

An established and growing business that delivers solutions and services to a diverse client base. We’re a business where relationships matter, ideas are welcomed and people are expected to make things happen. Take ownership of a portfolio of clients, keeping relationships strong while looking for opportunities to grow the business.

Key responsibilities

• Manage and develop a portfolio of B2B client accounts, acting as the primary point of contact and building strong, commercially focused relationships with key stakeholders.
• Proactively identify and pursue new business opportunities through prospecting, referrals, networking and targeted business development activity.
• Manage the sales process from initial engagement and qualification through to proposal, negotiation and successful conversion of new business.
• Develop a strong understanding of prospective and existing clients’ business needs and challenges, positioning relevant solutions and demonstrating clear commercial value.
• Work closely with internal teams to coordinate delivery, resolve client issues and ensure a seamless experience across the account.
• Maintain accurate account plans, pipeline activity, forecasts and CRM records, providing clear visibility of revenue, opportunities, risks and client activity.

Required profile

• Completed Matric / Grade 12.
• 5+ years’ experience in B2B Account Management, client management or a commercially focused relationship role.
• Proven track record of managing and growing client accounts, ideally against defined revenue, retention or growth targets.
• Strong communication and relationship‑building skills, with confidence to work with people at different levels.
• Proactive, organised approach and ability to manage multiple clients and priorities.
• Valid driver’s licence and own reliable transport.