Account Manager – Amazon Vendor Services

About the role

Amazon Vendor Services (AVS) is a paid B2B offering that partners strategic brands with Amazon to accelerate growth. As an Account Manager you will own the relationship with assigned brands, develop short‑ and long‑term strategies, and ensure a superior brand experience through data‑driven recommendations and promotional support.

Key responsibilities

• Analyse sales and operational data to uncover growth opportunities and advise brands on Amazon programs.
• Drive supply‑chain efficiency by reducing costs, defects and lead times while managing inventory in fulfilment centres.
• Plan and execute promotional campaigns for major events such as Prime Day and Black Friday, coordinating with Amazon Advertising.
• Expand product selection by launching new ASINs, improving discoverability and optimizing detail pages.
• Build and maintain strategic relationships with brand partners, conducting regular business reviews and performance deep‑dives.

Required profile

• Knowledge of Excel and PowerPoint.
• Strong written and verbal English communication skills.
• NQF Level 7 with at least 1 year, or NQF Level 6 with at least 3 years, experience in account management, sales, buying, project management, supply chain or consulting.
• Preferred: Master’s degree, e‑commerce or retail experience, and ability to query or model data with SQL.

Required skills

• Excel
• PowerPoint
• SQL