Workshop Reception Administrator and Sales Support

About the role

Ellahi Consulting is looking for a customer‑centric Workshop Reception Administrator and Sales Support to join an established automotive trade centre in Samrand, Gauteng on a 1‑year fixed‑term contract. The role combines front‑desk reception duties with sales and operational administrative support.

Key responsibilities

• Operate a multi‑line telephone switchboard, answer, screen and transfer calls, and record customer messages accurately.
• Welcome visitors, suppliers and contractors, manage the front‑desk area and maintain professional corporate etiquette.
• Perform general administrative tasks such as data entry, document scanning, filing and email correspondence using internal systems.
• Control the daily distribution and tracking of NATIS vehicle documentation, keys, gate release passes and other operational files between sales, warehouse and dispatch teams.
• Order office supplies, coordinate courier deliveries and monitor visitor access logs.

Required profile

• Matric (Grade 12) certificate; a qualification in Office Administration, Secretarial Studies or Business Administration is advantageous.
• 1‑3 years of proven experience in a receptionist, switchboard or front‑desk role, preferably in an automotive, workshop or logistics environment.
• Strong organisational, time‑management and multitasking abilities in a fast‑paced workshop setting.
• High level of integrity, dependability, attention to detail and commitment to confidentiality.

Required skills

• Proficiency in Microsoft Office applications: Word, Excel, Outlook and internet communication tools.
• Experience operating professional telephone switchboard systems and handling customer enquiries.
• Ability to manage document control processes, including NATIS vehicle registration paperwork.