Ultrasound Clinical Specialist - Structural Heart (EMEA)

About the role

Johnson & Johnson MedTech, Electrophysiology, is looking for an Ultrasound Clinical Account Specialist (UCAS) for structural heart imaging in the East London area. The specialist works with Regional Sales Managers and sales territories to drive adoption of 2D and 4D intracardiac echocardiography (ICE) in structural heart procedures and to grow market share. The role is commission-based, sits adjacent to Electrophysiology and focuses on moving from TEE-dependent procedures to ICE-guided ones.

Key responsibilities

• Partner with Regional Sales Managers and sales territories to achieve sales goals through technical and clinical support of interventional cardiologists using AcuNav and NUVISION catheters.
• Develop the structural heart imaging market by identifying new procedural opportunities, expanding ICE adoption into new programs and shifting workflows from TEE to ICE.
• Build and maintain relationships with physicians, hospital and cath lab staff and key opinion leaders.
• Provide clinical product and technical assistance, training and case support to physicians and staff.
• Educate customers on the value of AcuNav and NUVISION catheters and run in-service trainings.
• Use consultative selling to identify sales opportunities, create awareness of ultrasound solutions and facilitate contact with key decision makers.
• Plan and schedule case support, set up equipment evaluations with business managers, doctors and cath lab administrators, and troubleshoot issues promptly.
• Collaborate with regional teams, marketing and other support functions, stay current on IFUs, best practices and new products, and mentor new EP commercial team members.
• Handle requests in a high-stress environment, communicate business issues to management, follow HSE and compliance rules, and handle administrative tasks such as compliance training, expense reports and sample reporting.
• Travel across EMEA as required (up to 60%) and work variable hours to meet patient needs.

Required profile

• Minimum BA/BS degree and 5 years of professional work experience.
• Minimum 3 years in a clinical echocardiography lab or supporting medical devices in structural heart procedures; TAVI, LAAO, M/T TEER, TTVR, PFO, ASD experience preferred.
• Advanced clinical ultrasound and echocardiography knowledge, and knowledge of healthcare regulations and compliance.
• Valid driver's licence, advanced computer skills, and ability to multitask without direct supervision.
• Willingness to sit for long periods, work in a hospital laboratory setting, wear protective gear, and drive to sites.

Required skills

• Sales engineering and solutions selling
• Project management and analytical skills
• Experience in a matrixed organisation and cross-functional collaboration

Benefits may include health insurance, savings plan, pension plan, disability plan, long-term incentive, vacation pay, sick time and holiday pay.