Ultrasound Clinical Specialist - Structural Heart (EMEA)

About the role

Johnson & Johnson MedTech, Electrophysiology, is looking for an Ultrasound Clinical Account Specialist (UCAS) for structural heart imaging in the East London area. The specialist works with Regional Sales Managers and sales territories to drive adoption of 2D and 4D intracardiac echocardiography (ICE) with AcuNav and NUVISION catheters, moving procedures away from TEE dependence and growing the structural heart imaging market. The role is commission-based and sits adjacent to Electrophysiology.

Key responsibilities

• Provide clinical product and technical assistance, training and case support to interventional cardiologists and staff on AcuNav and NUVISION catheters.
• Educate customers on the value of AcuNav and NUVISION through technical information and in-service training.
• Use consultative selling to identify sales opportunities and bring key decision makers into contact with Ultrasound solutions.
• Schedule and run equipment evaluations with business managers, doctors and cath lab administrators.
• Build relationships with physicians, hospital and cath lab staff and key opinion leaders, and coordinate with the local marketer and EP business lead.
• Stay current on IFUs, best practices, troubleshooting and new product information, and mentor new EP commercial team members.
• Communicate business issues and opportunities to management, handle requests in a high-stress environment, and follow company health, safety and environmental guidelines.
• Complete administrative duties such as compliance training, expense reports and sample reporting, and maintain company vehicle safety protocols.
• Collaborate with the EP commercial team on adoption plans and share market intelligence.

Required profile

• Bachelor's degree (BA/BS) and at least 5 years of professional experience.
• At least 3 years in a clinical echocardiography lab or supporting medical devices in structural heart procedures; TAVI, LAAO, M/T TEER, TTVR, PFO, ASD experience preferred.
• Advanced clinical ultrasound and echocardiography knowledge, and knowledge of healthcare regulations and compliance.
• Valid driver's licence, advanced computer skills, and ability to multitask without direct supervision.
• Willingness to travel across EMEA up to 60% and to sit for long periods in a hospital laboratory setting.

Required skills

• Strong analytical, project management and communication skills.
• Experience in a matrixed organisation and collaboration across functions.
• Self-starter able to solve problems in high-pressure situations.