Telemarketing Sales Agent

About the role

homechoice, a leading South African homeware retailer, is looking for driven, competitive sales professionals for a high-volume outbound sales role in a fast-paced contact centre. The position suits people who enjoy hitting targets, closing deals and delivering strong sales results.

Key responsibilities

• Drive sales by consistently achieving and exceeding agreed sales targets in a high-volume outbound dialler environment.
• Present, promote and sell products and services to qualified potential customers, overcoming objections and closing sales.
• Maintain high levels of productivity, adherence, turnaround time and quality in a performance-measured environment.
• Capture and update customer information accurately in real time, ensuring compliance and data integrity.
• Represent the homechoice brand professionally and deliver a results-focused customer experience.

Required profile

• Matric (Grade 12) qualification.
• Minimum 2-3 years of proven outbound sales/telemarketing experience in a contact centre (preferred).
• Demonstrated track record of meeting or exceeding sales targets.
• Clear criminal and ITC record; must not be debarred or declared unfit under the FAIS Act.
• Fluent in English and at least two other South African languages (preferred).

Required skills

• Sound understanding of dialler systems and high-volume outbound calling.
• Excellent verbal communication and telephone etiquette.
• Proficiency in MS Office (Email, Internet, Word, Excel).

What we offer

• Basic salary plus commission and incentive drives.
• A creative, agile work environment.
• Café and lounge area.
• Staff restaurant with a variety of healthy, affordable meal options.