Telemarketing Agent

About the role

homechoice is seeking driven sales professionals for a high‑volume outbound telemarketing position in its fast‑paced contact centre. The role focuses on generating sales, handling objections and delivering a results‑oriented customer experience.

Key responsibilities

• Drive sales by consistently achieving and exceeding agreed targets in an outbound dialler environment.
• Present, promote and sell homechoice products to qualified prospects, confidently overcoming objections.
• Maintain high productivity, adherence, turnaround time and quality metrics.
• Capture and update customer information in real time, ensuring compliance and data integrity.
• Take ownership of performance, staying focused under pressure.
• Represent the homechoice brand professionally while delivering a results‑focused experience.
• Adapt and stay resilient in a target‑driven environment.

Required profile

• Matric (Grade 12) qualification.
• 2–3 years proven outbound sales/telemarketing experience in a contact centre (preferred).
• Track record of meeting or exceeding sales targets.
• Strong objection‑handling and closing abilities.
• Understanding of dialler systems and high‑volume outbound calling.
• Excellent verbal communication and telephone etiquette.
• Fluent in English and preferably two additional South African languages.
• Target‑driven mindset with ability to sustain high performance.
• Proficient in MS Office (Word, Excel, Email, Internet).
• Clear criminal and ITC record; not debarred under the FAIS Act.

Required skills

• Dialler systems operation.
• Microsoft Word.
• Microsoft Excel.

What we offer

• Basic salary plus commission and incentive drives.
• Creative, agile work environment.
• Café and lounge area.
• Staff restaurant with healthy, affordable meal options.