Technical Sales Assistant - Mall of Africa

About the role

Cape Union Mart International is looking for a Technical Sales Assistant for its Mall of Africa store in Midrand. The role supports retail sales performance and customer service, with the expectation of exceeding customer expectations through effective selling techniques and consistently meeting individual sales targets. It is advertised as a permanent position.

Key responsibilities

• Assist customers, understand their needs and recommend suitable products, including outdoor lifestyle merchandise
• Process customer purchases using cash, bank cards, vouchers, coupons and other accepted payment methods
• Handle loyalty cards and partner programme cards
• Ensure outgoing stock is scanned and paid for, and follow stock loss control procedures
• Maintain housekeeping standards and support visual merchandising
• Report compliments and complaints to management and resolve customer stock enquiries

Required profile

• Matric or equivalent qualification and the advertised retail experience
• South African citizenship, clear credit and criminal records
• Willingness and ability to work retail hours
• Honesty, trustworthiness, time management, problem-solving and ownership of responsibilities