Tax Administrator

About the role

We are looking for a Tax Administrator to join our client‑focused tax compliance team. The role is fully remote and centres on VAT administration, client communication and ensuring compliance with VAT regulations.

Key responsibilities

• Manage tax and compliance queries from initiation to resolution, reviewing client cases and recommending next steps.
• Maintain accurate records of advice, actions and communications, handling all VAT‑related paperwork.
• Respond to VAT queries from internal and external stakeholders, monitor case progress and meet deadlines.
• Communicate clearly with clients about risks, penalties, missing information and outcomes, building trust throughout the compliance process.
• Provide high‑quality customer service, answering inquiries promptly and supporting clients from initial query to final resolution.
• Support internal teams with VAT‑related administrative tasks, coordinate documentation requests and prioritize workloads.
• Assist with ad‑hoc tax projects and contribute to process improvements and operational efficiencies.

Required profile

• Minimum 3 years of experience in tax, finance or compliance.
• Excellent written and verbal communication in English; bilingual proficiency in Spanish is preferred.
• Strong organisational, time‑management and attention‑to‑detail abilities.
• Proactive, independent worker with solid problem‑solving and critical‑thinking skills.
• Customer‑service orientation and relationship‑building capability.

Required skills

• Microsoft Office Suite (Word, Excel, Outlook).