Supervisor: Retail Pharmacy Credit Control

About the role

The role supervises, monitors and ensures efficient collection, control and administration of funds owed to Mediclinic Pharmacies within the guidelines set by service level agreements, policies and procedures. It is a permanent position operating in a hybrid work mode from the Mediclinic Southern Africa Corporate Office in Stellenbosch. The supervisor will lead a team to manage credit control processes and coordinate with retail pharmacy systems to ensure timely receipting and risk mitigation.

Key responsibilities

• Supervise and develop team members
• Risk Management
• Receipting
• Credit Management
• Credit Control
• Retail System Coordination

Required profile

• Matric (minimum education)
• 3-5 years credit control experience
• Desirable: Accounting or bookkeeping qualification
• Desirable: Experience in pharmacy or medical environment, fast‑paced retail, supervisory experience
• All applicants considered; preference given according to Mediclinic’s Employment Equity Plan

Required skills

• Financial knowledge (reconciliations, debit and credit notes, adjustment journals, etc.)
• Understanding of Debtors Days
• Familiarity with retail pharmacy systems, policies and procedures
• Proficiency in Microsoft Office (Word, Excel) and retail pharmacy system