Store Manager – Sportscene (45 hrs/week)

About the role

The Store Manager will lead the Sportscene store in Grabouw, driving sales performance and ensuring an excellent customer experience. You will be responsible for managing the team, stock and store operations.

Key responsibilities

• Drive turnover to achieve sales targets.
• Control expenses and manage stock losses to keep shrinkage within company standards.
• Recruit, develop, and manage staff, handling performance and employee relations.
• Execute in‑store merchandising strategy and maintain visual standards.
• Deliver customer satisfaction by implementing the customer service strategy.

Required profile

• Matric certificate.
• Minimum 3 years retail experience, including at least 1 year in store leadership.

Required skills

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer‑Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Negotiation & Selling
• Planning & Organising
• Policy & Procedures
• Strategic Sales Planning
• Leadership Behaviours
• Action Oriented
• Builds Networks
• Customer Focus
• Directs Work
• Drives Engagement
• Ensures Accountability
• Optimises Work Processes
• Values Differences