Store Leader – Talent Pool (Retail Management)

About the role

Leroy Merlin is building a Talent Pool for future Store Leader opportunities. As a Store Leader you will oversee a large‑format retail store of 10,000–13,000 m², managing roughly 120 employees. You will drive strategic and operational excellence, deliver exceptional customer experiences and ensure commercial objectives are met.

Key responsibilities

• Manage day‑to‑day store operations in line with company standards.
• Develop and implement strategic plans to achieve sales, profitability and customer satisfaction targets.
• Maintain a clean, organised and inspiring store environment that reflects brand values.
• Recruit, train and develop a high‑performing, collaborative team.
• Conduct regular performance reviews and support career development.
• Foster a culture of engagement, motivation and continuous improvement.
• Analyse sales performance and implement strategies to drive results.
• Champion a customer‑first culture with consistently high service standards.
• Use market trends and customer insights to identify growth opportunities.
• Oversee store P&L, including budgets, costs and resource allocation.
• Monitor financial performance and implement corrective actions when needed.
• Improve profitability through effective cost control and commercial initiatives.
• Maintain optimal stock levels while minimising shrinkage.
• Work closely with supply‑chain and merchandising teams to ensure stock availability.
• Conduct regular stock audits and ensure compliance with policies.
• Ensure full compliance with company policies, regulations and local legislation.
• Implement and maintain strong health and safety standards across the store.
• Drive loss‑prevention initiatives to protect company assets.
• Act as a brand ambassador within the local community.
• Collaborate with marketing teams on campaigns and community initiatives.
• Build strong relationships with local stakeholders to strengthen brand presence.

Required profile

• Grade 12 / Matric (essential).
• Bachelor’s degree in Business Management, Retail Management or a related field (preferred).
• 5–8 years of retail management experience, including leading large teams and store operations.
• Proven ability to achieve sales targets and deliver strong results in a large‑format retail environment.