Site Account Manager – Mining Solutions

About the role

Metso is seeking a Site Account Manager to join its Sales team in the Market Area Africa organisation. Based in Kathu, you will develop strategic customer relationships, identify growth opportunities and expand Metso’s product and service portfolio across mining customers in the Northern and Western Cape.

Key responsibilities

• Develop and maintain strong customer relationships while promoting Metso’s full range of products and services.
• Assess customer needs, create account plans and secure new business opportunities within assigned accounts.
• Manage sales activities, opportunities and account plans using Salesforce and other sales tools.
• Coordinate after‑sales and technical support to ensure high customer satisfaction.
• Identify and develop opportunities across services, consumables, pumps and capital equipment.
• Prepare technical and commercial proposals that address customer requirements.
• Collaborate with product support teams and specialists to generate new sales opportunities.
• Monitor sales performance, forecasts and budgets to achieve targets and support regional growth.

Required profile

• National Diploma in Mechanical Engineering, Metallurgical Engineering or a related technical discipline, plus Matric (Grade 12).
• Proven account management and sales experience in the mining industry with strong commercial awareness.
• Knowledge of mining applications such as milling, crushing, screening, grinding, pumps and flotation.
• Ability to build trusted relationships, influence stakeholders and communicate effectively.
• Willingness and ability to travel extensively within the assigned territory.

Required skills

• Proficiency with Salesforce CRM for pipeline and forecast management.
• Ability to interpret technical drawings and discuss equipment solutions.
• Technical knowledge of mining equipment (crushers, grinders, pumps, flotation units).

What we offer

• Purpose‑led work contributing to sustainable modern life and industry transformation.
• Wellbeing programs, occupational healthcare and supportive services.
• Competitive compensation with performance‑based incentives.
• Hybrid working options to support work‑life balance.
• Learning pathways, mentoring, internal mobility and global collaboration opportunities.
• A caring, collaborative and inclusive workplace culture.