Shop Assistant / Cashier (Retail)
Clicks Group
Job description
About the role
Deliver service excellence through efficient customer service, point‑of‑sale operations and store merchandising, creating a positive experience for every shopper.
Key responsibilities
- Execute all POS operational activities accurately and promptly, including scanning merchandise and processing payments.
- Handle cash safely at all times and manage clubcard rewards and enrollments.
- Promote Clicks clubcard to meet participation targets and inform customers of current promotions.
- Maintain merchandising standards and general housekeeping according to visual guidelines.
- Provide superior customer service as a brand ambassador, staying knowledgeable about products, ranges, and promotions.
- Support the company’s vision of being the first‑choice health and beauty retailer by living the values.
Required profile
- Basic maths calculations and numeracy skills.
- Retail/FMCG background with understanding of merchandising, promotions and stock management procedures.
- Knowledge of customer service excellence.
- Education: Grade 12 (minimum), with at least 50% in Maths and English.
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Clicks Group