Senior Network Engineer

About the role

A permanent Senior Network Engineer position based in Century City, Western Cape, offering a salary of R45,000 to R55,000 per month. The role delivers senior support and project services to a variety of customers using network switching, routing, firewall and wireless technologies, and can be done remotely as well as on site.

Key responsibilities

• Deliver senior support and project services to customers using network switching, routing, firewall and wireless technologies.
• Identify and resolve complex incidents and perform root cause analysis.
• Design and implement technology solutions to the highest standards, including proactive optimisation and best practice.
• Push for automation, standardisation and repeatable quality.
• Seek opportunities for value-add and upselling to existing customers, and extend the company's service offerings.
• Develop relationships with internal peers and external customers, and mentor junior colleagues.

Required profile

• Ability to work independently or in a team, and to perform well under pressure.
• Quick learner and strong customer service orientation, aware of service level agreements.
• Attention to detail, highly organised, with good prioritisation skills.
• Willingness to work out of hours standby cover on a rotational basis and occasionally overtime on major incidents.

Required skills

• One or more of: Fortinet NSE4, NSE5 or NSE7 certification.
• Sophos Certified Engineer.
• CCNA.
• Preferred: Sophos CCNA, NSE4, NSE5, NSE7 and Fortinet design and implementation of network switching.