Senior ER Consultant

About the role

The Senior ER Consultant provides expert employee‑relations advice and manages complex disciplinary and grievance matters for TFG South Africa. The role ensures fair, consistent and legally compliant processes while representing the company at CCMA hearings.

Key responsibilities

• Provide advisory support on disciplinary, grievance, incapacity and misconduct processes.
• Manage and oversee disciplinary hearings, ensuring procedural and substantive fairness.
• Represent the company at CCMA conciliations and arbitrations, preparing case files, bundles and witnesses.
• Drive consistent application of ER policies to mitigate legal and operational risk.
• Align ER strategies with business objectives and lead implementation of ER projects.
• Deliver ER training and coaching to line management on best‑practice labour relations.
• Stay up‑to‑date with South African employment legislation and case law.

Required profile

• HR‑related or legal qualification; preferably LLB or BCom Law.
• 2–5 years’ experience in Employee Relations / Industrial Relations, preferably in retail.
• Strong understanding of South African labour legislation and CCMA dispute‑resolution processes.
• Ability to work effectively within a cohesive team and share knowledge across the function.