Security Support Analyst – Identity and Access Management

About the role

The Security Support Analyst – Identity and Access Management will protect Apex's identity security environment by governing, administering and managing the lifecycle of user, privileged, non‑employee and service‑account access across the organisation.

Key responsibilities

• Administer identity and access management processes across enterprise applications, platforms and directories.
• Manage Joiner‑Mover‑Leaver (JML) activities, ensuring access is provisioned, modified and revoked according to approved processes and SLAs.
• Perform user account lifecycle management for employees, contractors, third parties, service accounts and privileged identities.
• Support authentication, authorisation and access‑control processes across Entra ID, Active Directory, CyberArk and connected applications.
• Investigate and resolve access‑related incidents, requests and provisioning issues while maintaining high service levels.
• Conduct user access reviews and ensure compliance with Apex policies, security standards and regulatory requirements.
• Contribute to continuous improvement and automation of identity processes and support strategic identity transformation initiatives.

Required profile

• Proven experience with Identity Governance and Administration (IGA) processes.
• Familiarity with Joiner‑Mover‑Leaver, User Access Review and Privileged Access Management practices.
• Ability to collaborate with Business Units, HR, Application Owners, IT Support, Security Engineering, Audit and Risk teams.
• Strong analytical and problem‑solving skills with a focus on governance outcomes and audit readiness.

Required skills

• Entra ID
• Microsoft Active Directory
• CyberArk
• Identity Governance and Administration (IGA) tools
• Joiner‑Mover‑Leaver (JML) processes
• User Access Review (UAR) methodology
• Privileged Access Management (PAM)
• Access governance controls