Security Branch Manager

About the role

Fidelity Services Group is looking for a Security Branch Manager based in Ballito, KwaZulu-Natal, on a permanent basis. The role covers the day-to-day management of security operations, keeping contractual obligations with clients and reporting to senior management.

Key responsibilities

• Ensure contractual requirements are met as stipulated by the client.
• Maintain good relations between Fidelity Security Services Group and the client regarding the security services provided.
• Continuously evaluate service levels and recommend improvements to the client.
• Ensure security staff maintain the required performance.
• Handle all required administrative matters.
• Liaise daily with branch management on operational issues.
• Submit weekly and monthly incident and general reports as required by senior management.

Required profile

• Matric certificate, PSIRA Grade A registration and accreditation.
• At least 5 years' experience in the security industry.
• People management experience.
• Own reliable transport and a valid driver's licence.

Required skills

• Working knowledge of ISO 9001:2008 quality management and its requirements.
• Administration, interpersonal communication and client liaison skills.
• Planning, leadership and organisational skills.
• Microsoft programs computer literacy.