Sales Assistant – Retail (V&A Waterfront)

About the role

Join our dynamic retail team at the V&A Waterfront, delivering exceptional customer experiences in a health‑focused environment. You will be the first point of contact, ensuring shoppers feel welcomed and supported throughout their visit.

Key responsibilities

• Greet and acknowledge customers with a professional, friendly demeanor.
• Maintain knowledge of store layout to guide shoppers to the right products.
• Follow opening and closing procedures and ensure merchandising standards are applied.
• Receive, check and ticket all store deliveries according to the store manual.
• Perform accurate stock counts, monitor product expiry dates and handle cash transactions at the point of sale.

Required profile

• Grade 12 qualification.
• Minimum of one year retail experience.
• Genuine interest in health and wellness products.
• Basic computer literacy and strong written and verbal communication skills.
• Willingness to work weekends and extended retail hours.

What we offer

• Remuneration based on a cost‑to‑company model with performance incentives.
• Company provident fund and risk benefit for permanent staff.
• Medical aid options and additional annual leave days, including birthday leave.
• Team‑member discounts on in‑store and online purchases.
• Continuous learning through an in‑house Wellness Training Academy and supplier training, plus involvement in CSR initiatives.