Retail & Marketing Assistant (Full-Time)

About the role

Nature's Relief is seeking a motivated Retail & Marketing Assistant to support store operations and brand promotion in Durban. You will interact directly with customers, create engaging social media content, and assist the team with administrative tasks.

Key responsibilities

• Provide in‑store product advice, deliver excellent customer service, and achieve sales targets.
• Maintain stock displays, process sales, and support front‑of‑house activities.
• Create and schedule social media posts, stories, and promotional campaigns.
• Design marketing materials, capture photo/video content, and edit assets for online use.
• Assist with customer inquiries, follow‑ups, and general administrative duties.

Required profile

• Strong communication and interpersonal skills with a professional appearance.
• Confidence engaging customers and recommending products.
• Ability to work independently and as part of a team.
• Passion for health and wellness.
• Experience in retail or sales within health, beauty, or related sectors is advantageous.

Required skills

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience using Canva or similar graphic‑design tools.
• Competence in managing business social‑media accounts.
• Basic photography, videography, and video‑editing abilities.
• Own reliable laptop for content creation and administrative tasks.

What we offer

• Growth opportunities within a rapidly expanding health‑and‑wellness brand.
• Dynamic, supportive work environment.
• Ongoing training and professional development.
• Direct impact on customer experience and brand growth.