Resource Coordinator / Scheduler

About the role

The Resource Coordinator / Scheduler will act as the central hub for matching candidate availability with client shift requirements, ensuring smooth service delivery for a social‑care recruitment business.

Key responsibilities

• Maintain weekly contact with the candidate pipeline to capture up‑to‑date availability.
• Match qualified candidates to open client vacancies and facilitate seamless shift bookings.
• Conduct proactive client account management through regular check‑ins and feedback collection.
• Partner with internal teams to maximise shift fulfilment and optimise coverage across the client base.

Required profile

• Proven experience in scheduling, coordination or resource management.
• Strong relational and customer‑service background with light account‑management exposure.
• Excellent time‑management, logistical planning and multitasking abilities.
• Clear verbal and written communication skills.
• Experience with a recruitment CRM or ATS and familiarity with compliance frameworks is advantageous.
• Willingness to work full‑time UK business hours (08:00‑17:00 UK time) from an office in Cape Town.

Required skills

What we offer

• Competitive monthly salary ranging from R25,000 to R30,000 (depending on experience).
• Office‑based work environment with a supportive team.