Regional Account Executive (SMB)

About the role

KnowBe4 is looking for a Regional Account Executive focused on Small and Medium Business (SMB) customers in Cape Town. You will be responsible for generating new logo accounts, building a robust pipeline, and driving revenue growth for our security awareness platform.

Key responsibilities

• Identify, prospect, and acquire new SMB customers within the assigned territory to exceed monthly sales quotas.
• Build and maintain a pipeline of opportunities using a variety of prospecting methods and follow‑up best practices.
• Conduct product demos and clearly articulate the value of KnowBe4’s full suite of security training and simulation solutions.
• Understand each prospect’s buying process, key decision makers, and potential obstacles to shorten sales cycles.
• Negotiate subscription levels, multi‑year deals, and discounted pricing to maximize annual recurring revenue (ARR).
• Record daily sales activities and pipeline metrics accurately in Salesforce.
• Collaborate with channel sales representatives to close deals through partner channels.

Required profile

• 1‑3 years of experience selling to SMBs, preferably in IT, security or cybersecurity.
• Bachelor’s degree or equivalent higher education is desirable.
• Familiarity with standard concepts and practices in the security industry.
• Strong verbal and written communication skills and a data‑driven mindset.

Required skills

• Salesforce (experience a plus)
• Gmail and Google Docs
• Microsoft Office – Word and Excel
• Web browsers such as Chrome and Internet Explorer

What we offer

• Opportunity to work with a market‑leading cybersecurity training platform.
• Dynamic team environment with a focus on professional growth.