Recruitment & Branch Manager

About the role

The Recruitment/Branch Manager will lead the recruitment division of Smart Staff Solutions in Pretoria, overseeing the full recruitment lifecycle, driving business growth and ensuring client satisfaction. The role combines operational management, team leadership and business development to meet monthly placement and sales targets.

Key responsibilities

• Manage end‑to‑end recruitment process from client acquisition to placement, ensuring vacancies are sourced, advertised and filled on schedule.
• Lead, mentor and develop a team of Recruitment Consultants, set KPIs, conduct performance reviews and organise training.
• Build and maintain strong client relationships, identify new business opportunities, negotiate agreements and increase recurring recruitment business.
• Oversee compliance, background checks, documentation and ensure recruitment activities align with labour legislation.
• Prepare and analyse weekly/monthly recruitment reports, monitor consultant pipelines, profitability and update CRM/LMS systems.

Required profile

• Minimum 5 years of experience in recruitment, with at least 2 years in a supervisory or managerial role.
• Proven track record of meeting placement and sales targets.
• Strong client‑facing skills and ability to develop new business.
• Excellent communication, coaching and organisational abilities.

Required skills