Reception Manager – Front Desk Leader
Planet Fitness · Northmead
Job description
About the role
Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction. Willingness to conduct group exercise classes.
Key responsibilities
- Assist with club administration when necessary
- Manage cash handling and cash management
- Communicate with members and staff
- Oversee receptionists
- Monitor access and overrides for staff and members
- Control reception stock
- Resolve member complaints
- Train reception staff
Required profile
- Ability to motivate staff and lead by example
- Advanced administrative accuracy
- Friendly and efficient qualities reflecting the Planet Fitness brand
- Uncompromising honesty and integrity
- Excellent communication skills at all levels
- Intermediate PC skills
- Willingness to work shifts
- High energy levels
- Previous front desk or welcome desk experience (advantage)
- Proven track record in managing staff, planning, organising, conflict handling and problem solving
- Reliable transport
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Published 1 day ago
Expires 1 month from now
5 views · 0 interested
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Planet Fitness
Northmead