Racquets Administrator – Sports Facility

About the role

To assist the racquets team and sports managers in daily administrative duties of the racquets pavilion, including administrative procedures, stock management and facility management.

Key responsibilities

• Monitor stock levels, request new stock and conduct weekly and monthly stock takes.
• Inspect tennis, padel courts and surrounding areas regularly to ensure facilities meet standards.
• Assist with day‑to‑day operation of the check‑in facility and staff coordination.
• Compile monthly racquets pavilion data and support Sports Assistant Managers in reporting.
• Respond to enquiries, liaise with members and coordinate padel events, including event planning and checklists.
• Engage with members, gather feedback and contribute ideas to improve the member experience.
• Capture and compile data for clinics and tournaments.
• Organise and run member socials, weekly/monthly events and manage member WhatsApp groups.
• Monitor the booking system, perform regular tests and ensure compliance with booking rules.
• Create content for social media and support initiatives to boost member engagement.

Required profile

• 1–2 years of administrative experience, preferably in a sporting environment.
• Physically fit, able to assemble equipment and participate in sports.
• Honest, reliable and detail‑oriented with strong communication skills.
• Customer‑service focused with the ability to work well within a team.
• Minimum Matric; a Sports Management degree is advantageous.