Quality Assurance / Controller

About the role

The Quality Assurance/Controller role ensures that all production and quality documentation is accurate, non‑conformances are identified and resolved, and that PepsiCo’s food safety standards are consistently applied across the site.

Key responsibilities

• Verify and sign‑off production and quality sheets, recording any non‑conformances.
• Maintain the approved supplier list and complete related questionnaires.
• Assist in reviewing and updating policies and procedures to meet AIB, FSSC and PepsiCo standards.
• Update training matrices, conduct awareness and induction training for all departments.
• Investigate customer complaints, maintain registers and produce monthly reports.
• Manage document control, including record‑keeping and version control.
• Support monthly GMP inspections, sampling of water, ingredients and final products, and review laboratory results.
• Monitor supplier performance for services such as cleaning and pest control.
• Participate in Food Defence activities, threat assessments and emergency response procedures.
• Assist with internal, external and AIB audits, risk assessments and PRP programme management.
• Stand‑in for online quality controllers and FS meetings as needed.

Required profile

• Experience in food‑manufacturing quality assurance or control.
• Familiarity with AIB, FSSC, HACCP, VACCP and TACCP standards.
• Ability to conduct training, audits and investigations.
• Strong documentation and record‑keeping skills.
• Good communication skills to interact with suppliers, internal teams and customers.

Required skills