Product Support Engineer (Mining)

About the role

An established mining engineering and drilling technology business is seeking a Product Support Engineer to troubleshoot heavy equipment, improve reliability and support operations across mining sites.

Key responsibilities

• Troubleshoot equipment failures and develop lasting solutions.
• Improve equipment reliability, performance and efficiency.
• Support manufacturing, commissioning and mining operations.
• Conduct root cause investigations, technical inspections and quality checks.
• Drive engineering improvements and equipment standardisation.

Required profile

• BEng/BSc Mechanical Engineering preferred; BTech/Advanced Diploma considered.
• 3–5 years’ experience in mining, heavy engineering or industrial environments.
• Registration as a Candidate Engineer with ECSA is advantageous.
• Valid driver’s licence, passport and willingness to travel, including underground site visits.

Required skills

• Mechanical troubleshooting and fault‑finding.
• Engineering documentation, Bills of Materials (BOMs) and technical standards.
• Knowledge of drilling equipment, Factory Acceptance Testing (FAT), Quality Control (QC) and CAD.