Pharmacy Manager - Clicks Carnival

About the role

Clicks Group is looking for a full-time Pharmacy Manager for its Clicks Carnival store in Gauteng. The manager leads and directs the pharmacy team to run the dispensary and clinic efficiently, delivering high standards of pharmaceutical care while meeting sales and compliance targets.

Key responsibilities

• Provide high standards of pharmaceutical care, accurate and safe dispensing (including generic substitution) and professional advice in line with Clicks' standards, good pharmacy practice and the South African Pharmacy Council (SAPC) legal scope.
• Manage dispensary operations, including safe stock management, shrinkage, housekeeping and administration, in line with merchandising, SAPC regulations and company standards.
• Ensure operational viability through sound financial management, focus on core dispensary and clinic targets, expense management and corrective actions.
• Build a competent, motivated team, including learners and interns, through selection, leadership, management and development.
• Schedule staff according to labour policy and models, and submit weekly time and attendance and employee records to HR.
• Manage customer service initiatives to improve experience, drive loyalty and achieve club card participation targets.
• Integrate the pharmacy with the clinic and healthcare aisle to offer a comprehensive healthcare solution.
• Promote company values and cohesion across the store, pharmacy and clinic teams.

Required profile

• Registered pharmacist with the SAPC.
• Responsible Pharmacist registration with the SAPC.
• Minimum 2 years' experience after the community service year.
• Minimum 1 year of people management experience.
• Retail pharmacy and Unisolve experience desirable.

Required skills

• SAPC and relevant legal knowledge, ethical practice and compliance.
• Stock, cost, risk and compliance management, patient care and professional counselling.
• Labour legislation and IR practices, financial management principles.
• Managerial, coaching and planning skills, computer literacy, strong financial acumen.