People Analyst - HR Operations

About the role

Rio Tinto is looking for a People Analyst to support HR Operations Services within its Global Services team in Johannesburg. Reporting to the Superintendent People, the role acts as an entry point for employees and managers, triaging enquiries and supporting employee lifecycle administration, workforce transactions and a positive employee experience in a high-volume environment. The position requires fluency in Portuguese and English, both spoken and written, and the ability to translate HR documents and communications from English into Portuguese.

Key responsibilities

• Deliver employee lifecycle activities such as onboarding, job changes and workforce transactions.
• Process HR transactions accurately in line with service-level agreements, procedures, controls and compliance requirements.
• Maintain accurate employee records and data in Workday and other HR platforms.
• Support employees and managers through service portals and operational channels, triaging enquiries and escalating complex matters to the Senior HR Adviser or specialist teams.
• Use data to support reporting, identify trends and give service delivery insights.
• Contribute to continuous improvement, standardisation and automation initiatives.
• Collaborate with payroll teams and internal stakeholders.

Required profile

• Degree in Human Resources or a related field.
• Minimum of 2 years of generalist HR experience.
• Exposure to employment equity processes and an understanding of skills development requirements.
• Sound understanding of South African labour law, including basic industrial relations and employee relations principles.
• Experience in HR operations, shared services, customer service or a high-volume transactional environment.
• Fluency in Portuguese and English, with independent translation of HR documents and communications.

Required skills

• Knowledge of employee lifecycle processes and workforce administration.
• Experience using HR systems, workflow tools or service management platforms.
• Ability to manage multiple priorities with accuracy, confidentiality and compliance.
• Strong analytical skills and data integrity.
• Preferred: Workday experience, continuous improvement or automation experience, and experience partnering with payroll or workforce management teams.

What we offer

• A competitive base salary.
• Career development and education assistance.
• Family-friendly health and medical programmes, pension and savings plans.
• Wellbeing benefits, Employee Assistance Program and ongoing wellbeing support.
• Employee share program and a comprehensive leave policy.