Operations Officer

About the role

AtripleA Recruitment and Temps, a Pretoria-based recruitment organisation founded in 1999, is hiring an Operations Officer. The role supports the day-to-day operations of the company, coordinates operational processes, supports member services, ensures compliance with industry regulations and contributes to the delivery of organisational objectives.

Key responsibilities

• Oversee and support daily operational activities, monitor internal processes and implement operational policies and procedures.
• Support members with operational queries, maintain member records and databases, assist with onboarding and renewals, and coordinate meetings, training and industry events.
• Ensure adherence to credit industry regulations, support internal audits and compliance reporting, and keep proper documentation.
• Prepare operational and performance reports, monitor KPIs and share insights with management.
• Liaise with internal departments, external stakeholders and regulatory bodies, and support communication initiatives.

Required profile

• Diploma or degree in Business Administration, Operations Management, Finance or a related field.
• 3 to 5 years of experience in operations, administration or financial services; credit or financial services experience is advantageous.
• Strong understanding of compliance and governance principles.

Required skills

• Proficiency in MS Office (Excel, Word, PowerPoint).
• Organisational and planning skills, attention to detail, analytical and problem-solving ability.
• Excellent written and verbal communication, stakeholder management and ethical conduct.

To apply, candidates send their CV, qualifications and payslip to the agency's careers team.