Operations Coordinator

About the role

A growing manufacturing startup in Cape Town is looking for an Operations Coordinator. The role sits at the centre of the business, between suppliers, stock, production, sales and dispatch, keeping things ordered, tracked and shipped correctly. It is hands-on and cross-functional, with the person trusted to see what needs doing and do it.

Key responsibilities

• Procurement and suppliers: place, track and follow up purchase orders with local and international suppliers, request quotations and chase lead times and deliveries, capture vendor bills in Odoo and reconcile purchases against purchase orders, and keep supplier records and documents in order
• Import and freight coordination support
• Inventory and stock control: monitor stock levels, flag reorder requirements, keep inventory records in Odoo accurate, run stock reconciliations and support stock planning
• Production: track manufacturing progress, keep production documentation current, act as the link between production, sales and procurement, and check in with the production team on consumables and replenishment
• Quality control administration support
• Orders and dispatch: process wholesale, stockist and corporate orders, prepare invoices, packing slips and dispatch paperwork, book delivery slots, coordinate courier and Uber collections, count and pack orders, and track shipments with fulfilment partners
• Administration: keep digital and physical filing and spreadsheets organised, capture business data accurately, and support the Operations Manager and Head of Fulfilment with day-to-day operations and ad hoc projects

Required profile

• A self-starter who owns their work without close supervision
• Strong organisation and sharp attention to detail
• Clear, confident written and verbal communication
• Accuracy and discretion with financial and business data
• Ability to juggle multiple tasks and deadlines
• Customer-focused, solutions-first mindset

Required skills

• Nice to have: experience with Odoo ERP
• Nice to have: procurement or inventory management experience
• Nice to have: manufacturing or production background
• Nice to have: import/export administration experience