Medical Receptionist – Sandton

About the role

Our client, a specialist medical practice in Sandton, is seeking a professional Medical Receptionist to manage the front‑office operations. You will be the first point of contact for patients, handling calls, appointments and billing while supporting clinical staff.

Key responsibilities

• Answer all incoming calls courteously, take messages and ensure timely follow‑up.
• Welcome patients, manage appointment diaries and communicate any delays.
• Open new patient accounts, update records and capture accurate information in the practice system.
• Prepare files, theatre lists, pre‑authorisations and coordinate with anaesthetists and assistants for surgeries.
• Process billing, collect payments, issue receipts and perform daily banking.
• Maintain supplier contracts, order stock and support marketing initiatives.
• Handle post‑surgery documentation, clinical notes and doctor reports.
• Assist with debt collection, month‑end processing and petty‑cash management.

Required profile

• Excellent telephone etiquette and customer‑service orientation.
• Strong organisational skills with the ability to multitask in a fast‑paced environment.
• Attention to detail for accurate data entry and financial processing.
• Ability to work collaboratively with doctors, nurses and external service providers.

Required skills

• Professional communication and interpersonal skills.
• Proficiency in handling medical practice management software and standard office tools.
• Basic accounting/billing knowledge.