Manager: Information Management (Water Metering)

About the role

The City of Ekurhuleni is looking for a Manager: Information Management to support the Water Metering function. The role provides data analytics, business intelligence and information management support by ensuring the integrity, analysis and reporting of metering, billing, revenue and related operational data. It helps decision-making, revenue protection, non-revenue water management, performance monitoring and strategic planning.

Key responsibilities

• Analyse water consumption, meter reading, billing and customer data to identify trends, anomalies, irregularities and revenue risks.
• Identify abnormal consumption patterns, zero consumption, negative readings, billing anomalies and other exceptions.
• Perform data quality, integrity and validation assessments on metering, billing, GIS, asset management, customer and other operational datasets.
• Develop and maintain data standards, validation rules, reporting methodologies and performance measurement frameworks.
• Evaluate the effectiveness of revenue assurance and loss-reduction initiatives using data-driven analysis.
• Produce management information and exception reports on operational risks, revenue losses, billing irregularities and performance concerns.
• Contribute to improving metering information systems and business intelligence capabilities.
• Provide analytical support for audit, verification, compliance and performance assessment activities.
• Engage with operational teams and system administrators, and share product, process and system knowledge gained through learning.

Required profile

• Grade 12 or equivalent (NQF Level 4).
• Degree in Data Analytics, Statistics, Computer Science, Mathematics or a related field (NQF 7).
• Drivers' licence.
• 3 to 5 years of experience in a relevant environment.

Candidates apply through the online application system on the City of Ekurhuleni website. Proof of NQF level may be requested. Applications are closed on 2026/10/16; no response after six weeks is taken as unsuccessful.