Laboratory Administrator

About the role

The Laboratory Administrator will coordinate the end‑to‑end calibration process, from quotation through invoicing and dispatch. The role ensures accurate documentation, contract compliance, procurement, inventory control and financial administration in line with ISO/IEC 17025 standards.

Key responsibilities

• Prepare and follow up accurate calibration quotations, maintaining quotation records.
• Receive, review and verify customer purchase orders against quotations, resolving any discrepancies.
• Conduct contract reviews to confirm laboratory capability and accreditation before work acceptance.
• Schedule calibrations, prepare job files, monitor turnaround times and ensure complete documentation.
• Generate and verify invoices, handling queries and supporting month‑end financial activities.
• Source consumables and equipment, obtain supplier quotations, prepare purchase orders and maintain supplier records.
• Monitor inventory levels, perform stock counts and report shortages.
• Maintain laboratory records and databases, ensuring confidentiality and proper document retention.
• Respond to customer enquiries, communicate turnaround times and resolve administrative issues.
• Comply with ISO/IEC 17025 procedures, maintain controlled records, participate in audits and support continual improvement.

Required profile

• Minimum Grade 12 (Matric); Diploma/Certificate in Business Administration, Finance, Supply Chain or related field is advantageous.
• At least 3 years of administrative experience, preferably in a technical or calibration environment.
• Proficient in Microsoft Office; experience with Xero accounting software is a plus.
• Knowledge of ISO/IEC 17025 standards is desirable.
• Valid driver’s licence and reliable transport.
• Strong organisational skills, attention to detail, customer‑focused attitude and ability to work independently.

Required skills

• Microsoft Office
• Xero accounting software (advantageous)
• Knowledge of ISO/IEC 17025 (desirable)