Junior Social Media Community Specialist

About the role

Join our fast‑growing Pages Team as a Junior Social Media Community Specialist. You will work remotely from your own workstation while attending occasional meetings at our Westville office, helping clients build and maintain a strong online presence.

Key responsibilities

• Research, source and publish content on social media channels and Google Business profiles.
• Schedule and lead one‑on‑one strategy sessions with clients to plan upcoming content.
• Create and maintain content calendars tailored to each client.
• Resize images for optimal display across platforms.
• Monitor comments, messages and reviews, responding promptly on all channels.
• Forward qualified leads to clients and keep them informed of performance.
• Stay updated on the latest social media best practices and trends.
• Produce monthly performance reports for social media and Google Business profiles.

Required profile

• Grade 12 or equivalent; a diploma or degree in Marketing is preferred.
• At least 1 year of experience as a Social Media Content Specialist and community management.
• Strong understanding of social media KPIs and best practices.

Required skills

• Proficiency with Facebook, Twitter and Instagram.
• Experience using Google Business Profile Manager.
• Familiarity with Buffer or Hootsuite for scheduling.
• Ability to create reports in Looker Studio.