Junior Helpdesk Technician – Midrand
Employeur non precise · Midrand
Job description
About the role
The Junior Helpdesk Technician will provide remote customer support, diagnose technical issues and assist users with computer systems, hardware and software. You will be part of the IT support team, ensuring timely resolution of issues and maintaining system performance.
Key responsibilities
- Provide service and customer support remotely.
- Diagnose errors or technical problems and determine proper solutions.
- Offer technical assistance on configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software.
- Train computer users.
Required profile
- Grade 12 qualification.
- IT qualification.
- At least one year of experience in an information technology environment.
- Ability to work independently and apply judgment in resolving customer problems.
- Strong knowledge of basic networking concepts, computer systems, hardware, and software.
Required skills
- Basic networking concepts.
- Computer systems.
- Hardware.
- Software.
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Employeur non precise
Midrand
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