Junior Head of Department – Talent Pool

About the role

The Junior Head of Department (Supply Chain) supports the coordination and leadership of store logistics activities at Leroy Merlin South Africa. This developmental position focuses on receiving, inventory control and order management, building future supply‑chain leadership capability.

Key responsibilities

• Support receiving, storage and stock movement processes, ensuring efficient handling according to procedures.
• Maintain compliance with merchandise handling standards to uphold quality and safety.
• Identify inefficiencies in logistics flow and help reduce bottlenecks.
• Achieve at least 98 % compliance with operational standards and 99 % system accuracy.
• Process orders accurately and timely, targeting 99 % order accuracy.
• Assist in reducing delivery‑related complaints through effective coordination.
• Support efficient returns processing in line with company procedures.
• Contribute to daily logistics operations, including receiving, inventory and outbound processes.
• Help meet productivity and efficiency targets across operations.
• Ensure 100 % compliance with PPE and safety standards.
• Support audit compliance above 80 %.
• Assist in onboarding, training and scheduling of team members.
• Participate in performance monitoring and provide feedback.
• Promote a safe, disciplined and productive working environment.
• Maintain warehouse organisation, stock accuracy and assist in replenishment and dispatch.
• Help reduce stock variances and shrinkage.

Required profile

• Matric (Grade 12) – essential.
• National Diploma in Supply Chain Management, Logistics, Operations Management or related field – advantageous.
• 2–4 years experience in retail, warehouse or logistics operations.
• Experience in stock control or inventory management – advantageous.
• Basic supervisory or team‑coordination experience – preferred.
• Strong attention to detail and willingness to develop leadership capability.