IT Helpdesk Support Consultant
Employeur non precise · Rivonia
Job description
About the role
The company is looking for an IT Helpdesk Support Consultant to provide first‑line technical assistance to users in Rivonia. You will handle inquiries, troubleshoot issues, and manage user accounts while ensuring smooth operation of software and hardware resources.
Key responsibilities
- Respond to user inquiries via phone, email or chat.
- Troubleshoot problems, set up new user accounts and manage passwords.
- Provide general support for various software systems and programs.
- Deliver hardware and software assistance across the organization.
Required profile
- Grade 12 qualification.
- 2–5 years of relevant software support experience.
- Formal IT qualification.
- Excellent communication skills.
- Ability to meet deadlines.
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Employeur non precise
Rivonia